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Store Operations Manager

Germany Operations

We are looking for a new member to join our team, to oversee our flagship project at a customer site in Germany, near Düsseldorf. 

The Store Operations Manager will be part and lead the on-site operational team and provide training and support. As a Store Operations Manager, you will act as the primary interface between the customer and Shopic.

Work will consist of conducting day-to-day operations to adhere to project deadlines, provide technical and support, training shoppers, managing project schedules and tracking on-site. Streamline data collection efforts, promote the adoption by shoppers and manage Shopic’s equipment inventory at the store. Working at a global retailer store, the Store Operations Manager will support a cutting-edge technological solution and be the focal point of contact.

Responsibilities:

  • Manage, lead, train and support an operational team
  • Address customer needs, escalate issues to relevant teams at Shopic and monitor smooth processes
  • Being a Shopic ambassador at the store, advocate our product among retail employees and consumers
  • Maintain equipment stability and manage its storage
  • Create and promote procedures and best practices for operational processes
  • Provide on-site support and assistance

Requirements:

  • 2+ years Operations/ Project Management experience (retail – advantage)
  • Sales oriented
  • Resourceful, out-of-the-box thinker and problem solver
  • Strong mentorship and training skills
  • Proven mechanical and technical abilities
  • Passion for service
  • Self-motivated and able to work independently, outside of the office
  • Fluent in German and English – Must have

If you’re excited by what we’re doing and want to be part of our journey,
email us at jobs@shopic.co

or
Submit your CV with this form:
PDF or Word file
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